Exchange Policy
We do not accept returns and do not offer refunds. We offer exchanges only, under the conditions below.
- An exchange is accepted only if the saree reached you damaged.
- The saree must be unused and unworn, in its original packaging with tags attached.
- You must share an unboxing video of the parcel. It should be recorded continuously from the sealed package to the damage. Without this video we cannot accept an exchange.
- Please contact us within 7 days of delivery with your order details and the unboxing video.
- Customized products are not eligible for exchange.
To request an exchange, please reach us through our contact page with your order details.